Saturday, October 24, 2009

Chamber Of Commerce Strong-Arms Service Provider Into Shutting Down Spoof Site? Seriously?

Ok, here's the deal: The Internet Service Provider "Hurricane Electric" which hosts the web site for The Yes Men, who are trying to fix the world one huge prank after another, was forced to bar them off their service or face a lawsuit.

I guess Chamber President Tom Donohue here can't take the joke, well it's not really a joke. http://www.huffingtonpost.com/2009/10/23/chamber-of-commerce-stron_n_332087.html

In the process of adhering to the "letter" Hurricane Electric had to shut down, for what ended up being several hours, hundreds of other legitimate client web sites. All because the US Chamber of Commerce threatened legal action against the ISP provider.

I wonder, what about the Service Level Agreement the hundreds of other clients signed into agreement with and expected from the ISP provider? If I was one of their clients who were shut down for no cause I would be talking to a lawyer about compensation and lost business!

You would think there could have been other ways to fix this. For instance: they could have told The Yes Men to shut down voluntarily or be forced off per their normal contract agreements due to violations as cited by the US Chamber. They could have limited their bandwidth - instead they hard shut the circuit and forced hundreds of client to be in the dark.

Nice customer service!

Here is the video

Posted via web from Michael's posterous

No comments: